Strata management group is a service orientated firm. Our directors identified the need for a personable and efficient strata management service. We understand that our clients want real solutions in a timely and professional manner.
Strata management group provides the following services to both residential and commercial/industrial schemes:
- administrative support
- secretarial support
- financial support
- insurance renewal and claim support
- maintenance support
Providing proactive and efficient management means we won’t just sit back and wait for your continual follow ups like at other firms. We will complete the task and keep the committee/ owners updated at all times.
The client is the number one priority at all times. Phone calls are answered immediately or if a message had to be taken returned within 24 hours. Emails are responded to on the same day or within 24 hours.
We pride ourselves on transparency as such owners and committees will have access to an online web portal, that due to advanced cloud technology software, is updated on a daily basis. If you make payment of your levies your levy statement will be updated as soon as the funds are received in the body corporate bank account.