Management Testimonials

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Management Testimonials

See below some of the fantastic feedback our office has received for the service level provided to our current clients:

“Strata Management Group provide a professional and relevant service to managing our complex and Body Corporate. Their preparations and attendance at Body Corporate meetings mean there is some common sense and subjectivity applied. They provide professional direction where often there can be hesitation or misinformation from owners, and easily sort through legislation and requirements to support community direction. During my 2.5 years as an owner in a large complex, Frances Fitsummons in particular has been that example of a dependable and supportive representative of Strata Management Group, and on numerous occasions held a professional and informative approach where often the emotions and lack of education can impede positive progress for the benefit of the community. Without her diplomatic approach I am sure the community would be in a very different position, and I thank her and the company for continuing a service which I sincerely believe, is far greater than the Body Corporate engage and pay annually.”

Tristen L

“I live in a Body Corporate that is not currently managed by SMG. I was having difficulties with our current Body Corporate Managers as they were not offering any advice in relation to a major drainage and foundation slab issue experienced by the complex. I was provided with Frances Fitzsummons details from a friend who spoke very highly of her knowledge and experience. Frances has been amazing to deal with and assisted with educating me more on how a Body Corporate works, the legislative requirements and was even kind enough to draft all of the motions for the required EGM to progress the matter – including a FAQ Advice Cover Letter for my fellow Owners to educate them! As soon as our Management Agreement with our current firm expires we will be transferring to SMG!! Frances made me feel like after a year of struggling with the current management company I finally had someone in my corner! I cannot thank her enough for all of her help and whole heartedly recommend SMG to anyone looking for a new management company.”

Hannah C

“After some experience with various Body Corporate Managers, we are delighted to have Strata Management Group as our Body Corporate Managers. I am involved with 3 body corporate committees, and have found that others have been not up to the task. We find Strata Management Group to be proactive, and always follow through. We are happy to recommend them to any prospective client.”

Chairprerson Three (3) Body Corporate Complexes

“SMG was recommended to our Body Corporate through our association with the Unit Owners Association of Queensland. I find that the SMG team adopt a proactive approach to body corporate and property management. Our Body Corporate Committee have been very impressed with their professionalism, experience and vast knowledge on body corporate issues, caretaker issues and building compliance issues. Their phenomenal attention to detail in every single matter and advice”

Chairperson Sinnamon Park Complex

“I have been dealing with Strata Management Group for over 12 months as body corporate manager of one of our investment townhouses. The team has been fantastic, showing diligence, experience and knowledge throughout all dealings, and extends decisions and recommendations to our committee that are practical and cost-conscious. I have no hesitation recommending Strata Management Group for your Body Corporate Management”

Chairperson Residential Alderley Townhouse Complex

“What a great experience I had with Strata Management Group! Staff is quick to respond to any request. They are professional and get things done in a timely manner. Highly Recommend Strata Management.”

Damon K

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